Privacy Policy

Privacy Policy (Updated April 2024) At Ciela By Sky, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose personal information when you visit our website or interact with us in any way.

 

1. Information We Collect * Personal Information: When you visit our website or use our services, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.

 

2. How We Use Your Information: We may use the information we collect for various purposes, including: * Providing and improving our products and services * Communicating with you about your orders, inquiries, and requests * Personalising your experience * Preventing fraudulent activity * Complying with legal obligations

 

3. Information Sharing: We may share your personal information with third parties in the following circumstances: * With service providers who assist us in operating our business * With your consent * To comply with legal obligations * To protect our rights or the rights of others

 

4. Your Choices: You have the following choices regarding your personal information: * You can access and update your personal information by contacting us directly. * You can opt out of receiving promotional emails by following the instructions provided in the emails. * You can disable cookies in your browser settings, although this may affect your experience on our website.

 

5. Data Security: We take reasonable measures to protect the security of your personal information and prevent unauthorised access, use, or disclosure.

 

6. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be indicated at the top.

 

7. Contact Us: If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at sales@cielabysky.com