Terms and Conditions (Updated April 2024),

 

These Terms and Conditions ("Terms") govern your use of Ciela By Sky website and services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

 

1. Use of Website * You agree to provide accurate and complete information when using our website and services. * You are responsible for maintaining the confidentiality of your account information and password. * You agree not to use our website and services for any illegal or unauthorised purposes.

 

2. Intellectual Property * Our website and services, including text, graphics, logos, and images, are the property of Ciela By Sky and are protected by copyright laws. * You may not use, copy, reproduce, modify, or distribute any part of our website or services without our prior written consent.

 

3. Products and Services * We make every effort to accurately display the products and services offered on our website. However, we cannot guarantee that the descriptions and images are always accurate or complete. * Prices for our products and services are subject to change without notice.

 

4. Payment * Payment for products and services is due at the time of purchase, unless otherwise agreed upon.

 

5. Shipping and Delivery * We aim to ship packages within 2-4 days of your order being placed. * Shipping and delivery times may vary depending on your location and time of purchase.

 

6. Returns and Refunds * Please refer to our Return/Exchange Policy.

 

7. Limitation of Liability * Ciela By Sky shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.

 

8. Changes to Terms * We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website and services after any changes indicates your acceptance of the revised Terms.

 

9. Contact Us * If you have any questions or concerns about these Terms, please contact us at sales@cielabysky.com.